Shipping policy
Shipping Policy
Last updated: August 18, 2026
Thank you for shopping with Nuvora. This Shipping Policy explains how we process and deliver orders.
Order Processing
Orders are generally processed within 1–3 business days after payment is successfully received.
Orders are not normally processed or shipped on weekends or holidays.
During periods of high order volume, sales, holidays, or other circumstances outside our control, processing may take longer.
Shipping Times
Estimated delivery times depend on your shipping destination and the shipping method selected at checkout.
Estimated delivery times begin after your order has been processed and shipped.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, customs, holidays, or other circumstances beyond our control.
Shipping Costs
Available shipping methods and shipping costs are displayed at checkout before you complete your purchase.
Shipping costs may vary depending on the destination, package size, weight, and shipping method.
Order Tracking
When available, a tracking number will be provided after your order has shipped.
Please allow some time for tracking information to become available after the shipping carrier receives the package.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If you provide an incorrect or incomplete address and the order has already shipped, additional shipping charges may apply to resend the package.
Delayed or Lost Packages
If your order appears to be delayed, please first check the tracking information provided by the shipping carrier.
If a package is marked as delivered but you have not received it, please check around your delivery location and contact the shipping carrier.
You may also contact us at aroranadia04@gmail.com and we will do our best to assist you.
International Orders
For international orders, the customer may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country.
Nuvora does not control these charges and cannot guarantee the amount of any customs or import fees.
Damaged Packages
If your package arrives damaged, please contact us at aroranadia04@gmail.com as soon as possible and provide your order number and photographs of the package and product.
We will review the situation and work with you toward an appropriate resolution.
Contact Us
If you have shipping questions, please contact:
Nuvora
Email: aroranadia04@gmail.com
Website: https://nuvora-7761.myshopify.com